How do I download autoresponder data?

Micah Jelovich -

Instructions

When you log into Tatango, the first thing you'll see is your campaigns dashboard, which lists all your campaigns. Follow the instructions below to export or download your autoresponder recipient phone numbers.

  1. Beneath Campaigns on the left side of the screen, click Autoresponders.
  2. Once you've done step #1, you'll see all the autoresponder that you currently have. Find the autoresponder you're looking for, and click the button that says Manage.
  3. On the autoresponder dashboard, in the upper right hand corner you'll see your recipient count, and to the right of that, click the link that says Export.
  4. A .csv file will be downloaded to your computer, which will contain the mobile phone numbers of customers that interacted with your autoresponder, their wireless carriers, when their first interaction occurred, the autoresponder keyword and the amount of times they interacted with the autoresponder.
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