Support Options

Ashley Parks -

Oh no, do you need help? We can definitely help, and we have a ton of options to get help here at Tatango. Our support hours are Monday to Friday, 8am-5pm PST. For more information on support response times, please see hereFor a more personal touch, inquire about Dedicated Support by emailing

Tatango User Guide

We've put nearly everything we know about the Tatango product into this guide, so this is usually the best place to start your search for help with a specific topic or issue. View the guide.

Search Answers

Can't find the answer to your question or issue in the user guide, try searching our entire support center here.

Live Chat Us

When logged into your account, at the very top of the screen, you'll always see an orange link that says Support. Click on that link, and if we're online, you'll see the option to chat with our support team live.

Email Us

Want to send us an email, you can at Just be sure to include as much information as you can in your email to us. While our support team members are rockstars, we don't have any mind readers since Steve left to go work for the CIA. We miss you Steve!

Smoke Signals

Just kidding... We don't have this method of getting ahold of us... Yet!


Have more questions? Submit a request


Please sign in to leave a comment.