What is a Help Response?

Ashley Parks -

This is the message that is sent back to subscribers when they respond to any of your messages with the word "Help". Below you'll find the required peices of information that must be in your Help Response message.

  • Business Name (Bob's Burgers)
  • Program Name (Mobile Coupon Program)
  • Stop Instructions (Text STOP to end)
  • Messaging Frequency (5 messages/month)
  • Message & Data Rates May Apply (Msg&data rates may apply)
  • Support Toll-Free Number or Website (For more help, call 1-800-123-5678)
Bob's Burgers Mobile Coupon Program: Text STOP to end. 5 messages/month. Msg&data rates may apply. For more help, call 1-800-123-5678

To set your Help Response message, click here.

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